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Bookings & operations
Manage check-ins, no-shows, schedule updates, and customer communication.
10 articlesDashboard
Learn how to use your supplier dashboard, track bookings, monitor performance, view notifications, and manage your tours efficiently.
2 articlesGetting started
Set up your supplier profile and publish your first tour.
1 articleMy Tours
Manage your tour listings, edit live or draft tours, update details, monitor approval status, and control tour visibility from one place.
5 articlesPayments & payouts
How you get paid, Stripe Connect, and paid-tour checkout.
1 articleWallet & commissions
Free-tour wallet, automatic top-up, and commission tiers.
2 articlesPopular articles
Bookings & operations
Handle booking changes like a pro
Confirm bookings, process check-ins, and handle date/time updates safely.
Bookings & operations
How Bookings Work
Understand how free tour and paid tour bookings are received, managed, and completed on your supplier account.
Bookings & operations
Manage Incoming Bookings
Learn how to review new bookings, check details, and stay organised with upcoming reservations.
Bookings & operations
Booking Statuses Explained
Learn what each booking status means and what actions may be required from you.
